How To Make A Return
Via Post
- Go to “My Account” on The Bulldogs Marketplace and click on “Purchase history” on the left-hand menu. Each of your invoices from The Bulldogs Marketplace are displayed and sorted by date.
- Find the invoice containing the item you wish to return and click “Return items”.
- Select the item from the invoice to return by clicking the checkbox next to the picture of the item
- Select a reason for return from the drop box. Be sure to add any further notes for the seller such as details of a fault and create the return
- Print the return label, put the return authority form in the parcel to return and stick the “Deliver To:” form on the front to ensure the item makes its way back to the Seller.
’Change of Mind’ Returns
If you have changed your mind and you are able to provide satisfactory proof of purchase, Sellers may offer you an exchange or refund provided that the merchandise:
- Is in saleable condition
- Is unworn or unused with all original, sealed packaging and tags attached
- Is not subject to the exclusions listed below; and
- The exchange or refund is sought within a reasonable period of time (in most cases a reasonable period of time is deemed to be 30 days)
- If you are unable to provide satisfactory proof of purchase, the Seller at its absolute discretion reserves the right not to offer a refund for change of mind. In such cases, the Seller may provide you in its absolute discretion, an exchange to the current value of the merchandise.
Bulldogs Marketplace is not required to provide you with a copy of your original receipt to facilitate an exchange, refund, insurance or warranty claim.
Please ensure that all chargers, cables, attachments, instruction manuals or accessories are returned with your item. Refunds via the post will be processed when the goods have been received and approved for return. Bulldogs Marketplace will not reimburse postage costs on change of mind returns or where the return request is not approved.
Before returning any product from The Bulldogs Marketplace, (see the Bulldogs Marketplace Returns Policy for more information)
